As an API user we recommend you subscribe to updates from our Status Page. This will make sure you are aware of any planned maintenance or incidents that may interrupt your usage.

If you need help from our Support team, please raise a ticket using the API support portal:

API Support Portal >

Note that to raise a ticket you need to be registered on the support portal. If you need to register, or would like to add additional users for your account to the portal please contact your account manager.