Developer - Getting Started

Welcome to the Meltwater API. This guide is designed for developers, that is people who will be writing code to call the Meltwater API.

If you are looking to use data from the API in your tools, rather than write code, check out the Analyst - Getting Started guide.

1. Subscribe to API status updates

Before you go any further, please make sure you subscribe to updates from our Status Page.

We aim for a very high uptime for our platform, but inevitably incidents can happen. The status page is the best way to stay informed.

2. Understand the Meltwater platform

Like any platform you integrate with, a good first step is to understand the key concepts involved.

Please read the Platform Overview guide to learn the basics of the platform. These concepts are referenced in all other guides.

3. Create your API token

When you call the API you will need to provide an API token. You can create an API token in the Meltwater application.

Read the API Credentials page to learn more.

4. Make your first API calls

We have created a number of quick start guides to help you get started with the key features of the API:

• Exporting Earned Media
• Analyzing Earned Media
• Streaming Earned Media
• Owned Social Analytics

5. Learn about limits and your usage

Which API features you can access, and the usage limits for these features depend on your Meltwater package.

The Usage Limits page explains how API limits are applied. If you are unsure about your limits please reach out to the support team or your account manager.

The Accessing Usage Statistics page explains how you can access statistics on your API usage, both through the API programmatically and in the Meltwater application.

6. Getting help

If you have any questions please take a look at the Frequently asked questions page.

If you need further help please reach out to our Support team.